CROWNE PLAZA INDIANAPOLIS-DWTN-UNION STN BY IHG | Stay downtown in Indianapolis

Book direct

and save up to 10%

than on Booking.com

Key details

Hotel Overview

123 West Louisiana Street, Indianapolis, Indiana, United States of America, 46225

Crowne Plaza Indianapolis-Dwtn-Union Stn By Ihg - Historic train station hotel near Lucas Oil Stadium

Located in downtown Indianapolis, this hotel is part of America’s first Union Station, listed on the National Register of Historic Places. The property features 55,000 sq ft of event space, including the Grand Hall Ballroom with original stained glass. Guests can dine at 123 West Restaurant, serving American cuisine, or Taggart’s Lounge for cocktails. The 24-hour fitness center includes weights and cardio equipment. The hotel is adjacent to the Indiana Convention Center and a short walk from Bankers Life Fieldhouse and Lucas Oil Stadium.

Additional perks of the hotel

- Authentic 1920s Pullman train car guest rooms on original tracks - Indoor swimming pool open from 9:00 AM to 10:00 PM - Complimentary Wi-Fi in meeting spaces - White fiberglass ghost figures in period clothing displayed throughout the hotel - Business center open 24 hours with printing and scanning services - Valet parking available (surcharge) - Accessible rooms with TTY devices and assistive listening devices

Guest rooms

The hotel offers standard rooms with king or queen beds, Keurig coffee makers, and ergonomic workspaces. Unique accommodations include 26 authentic Pullman train car guest rooms from the early 1900s, featuring original tracks and period decor. All rooms include flat-screen TVs and private bathrooms.

Other conveniences

- Free Wi-Fi in guest rooms - Wheelchair-accessible rooms with grab bars and roll-in showers - Small refrigerators in select rooms - Charging stations and wireless printing available - Poolside lounge chairs - Cable TV channels

View all

Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Standard Room

Max:

3 persons

260 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

Check Prices

Premium King Room

Max:

2 persons

295 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

Check Prices

Standard Queen Room

Max:

4 persons

295 sq. feet

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Room Rates & Availability Tracker

Find Deals for Your Travel Dates

Transportation Tips

Transportation Options

City Center

Indianapolis2300 ft

Airports

Indianapolis International (IND) 12.4 mi

Mount Comfort (mqj) 18.3 mi

Amenities

Thoughtful hotel amenities for a comfortable stay

Wi-Fi

Parking

Valet parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Location

123 West Louisiana Street, Indianapolis, Indiana, United States of America, 46225

Map view

123 West Louisiana Street, Indianapolis, Indiana, United States of America, 46225

City landmarks

Stadiums

Bankers Life Fieldhouse

2700 ft

Museums

The Eiteljorg Museum

4400 ft

Square

Soldiers and Sailors Monument

2600 ft

Zoo

Indianapolis Zoo

1.4 mi

Monuments and Landmarks

Indiana World War Memorial

4800 ft

Museums

Indiana State Museum

4400 ft

Square

Monument Circle

2600 ft

Baseball Stadium

Victory Field

3500 ft

Museums

NCAA Hall of Champions

5200 ft

Public Building

Indiana State Capitol

2800 ft

Broadway Theatre

Fountain Square Theatre

1.4 mi

551 W Merrill St

The Crane Bay Event Center

2700 ft

200 E Washington St

City-County Building Observatory

2800 ft

421 W Ohio St

9-11 Memorial

3000 ft

Church

Christ Church Cathedral

2600 ft

Spa Center

Studio 2000 Salon & Day Spa

2400 ft

West New York Street

Military Park

4800 ft

Square

Indianapolis War Memorial

4400 ft

801 W Washington St

White River State Park

4700 ft

Garden

White River Gardens

1.4 mi

Nearby

Convention Center

Indiana Convention Center

2000 ft

Mall

Circle Centre

1400 ft

Church

Saint John the Evangelist Roman Catholic Church

700 ft

500 S Capitol Ave

Peyton Manning Statue

1100 ft

450 S Meridian St corner of McCarthy and Henry

Rolls-Royce Heritage Trust

1200 ft

Museums

Rhythm Discovery Center

1900 ft

Indianapolis

SpaceQuest Planetarium

2000 ft

200 S Meridian St #220

The Escape Room Indianapolis

1100 ft

Indianapolis

Lockerbie Square

2000 ft

Wholesale District

1100 ft

Restaurants

The Severin Bar

500 ft

40 Jackson Pl

1913 Restaurant

800 ft

40 Jackson Pl

Slippery Noodle Inn

1000 ft

372 South Meridian Street

Ram Restaurant & Brewery

900 ft

140 S Illinois St

The Old Spaghetti Factory

1100 ft

210 S Meridian St

Ike & Jonesys

800 ft

17 Jackson Pl

Claddagh Irish Pub

900 ft

234 S Meridian St

Hooters

1000 ft

25 W Georgia Street

Taps and Dolls

1100 ft

247 South Meridian Street

Guest Reviews & Ratings

What Guests Are Saying?

84%

loved it & would return

unique accommodation

friendly service

initial cleanliness issue

noise from adjacent rooms

8.4/10

Great

Rooms

6.7

Location

8.0

Service

7.3

Dining

7.3

4/5 based on 986 reviews

#33 of 199 hotels in Indianapolis based on Tripadvisor

Herbert

United States of America, December 2023

7.8/10

Staying in a train car was a unique and enjoyable experience. The bed had some nasty stuff when we arrived, which was off-putting, but overall a fun stay.

Rooms

7.0

Despite the initial issue with the bed, I loved the novelty of staying in a train car with a king bed.

Service

9.0

The service was amazing and the staff were incredibly friendly, especially in the unique train car setting.

Location

8.0

The location was perfect for walking to downtown venues and very convenient for attending events at the Indiana Convention Center.

Dining

7.0

The dining experience was lovely with a good variety of food, although there were some noise issues through the walls.

Facilities

8.0

The train cars inside were a highlight, and overall the facilities were satisfactory.

unique accommodation

initial cleanliness issue

Samuel

United States of America, December 2023

6.8/10

My stay at the hotel was a mix of positive and negative experiences. The room was clean and comfy, but it had a connecting door to another suite that seemed noisy, with the inconvenience of hearing trains throughout the night. The service was a bit of a mixed bag - while some staff members were helpful and courteous, others were loud and not very considerate. The location was convenient for exploring downtown Indy, but being near the railroad tracks could be bothersome at times. The dining options were decent, but the prices seemed a bit high for some of the services. Overall, it was an average stay with both good and not-so-good aspects to consider.

Rooms

7.0

The room was clean and comfortable, but the noise from trains and connecting door with the noisy suite were drawbacks.

Service

6.0

The service was a bit inconsistent - some staff members were helpful and courteous, while others were loud and inconsiderate.

Location

8.0

The location was convenient for exploring downtown Indy, but being near the railroad tracks could be bothersome at times.

Dining

7.0

The dining options were decent, but the prices seemed a bit high for some of the services provided.

Facilities

6.0

The facilities were average overall, nothing exceptional to highlight.

Tony

United States of America, November 2023

7.2/10

My stay at the hotel was a mix of positives and negatives. The location was convenient, near various attractions and shopping spots. The rooms, although noisy and lacking hot water, were eventually sorted out by the hotel staff. The service was friendly and accommodating, but a double charge on my card caused inconvenience. The dining experience was delightful, with a tasty buffet option, albeit limited to two people. Overall, the stay had its ups and downs.

Rooms

6.0

Despite facing initial challenges with noise and hot water, the staff eventually addressed these issues.

Service

7.0

The staff were friendly and tried their best to accommodate our needs, despite a billing mishap.

Location

8.0

The hotel's location was fantastic, near various attractions and shopping areas.

Dining

8.0

One of the highlights of my stay was the tasty buffet options available, only limited by capacity.